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Pricing

One plan per business. One honest meter.

Every text channel is unlimited on every paid plan — no per-message, per-channel or per-seat fees, ever. The only thing that meters is voice minutes, because calls are the only thing that actually costs more the more you use them. Each phone plan includes an allowance; past it, a transparent per-minute rate with a cap you set yourself.

Free

$0forever

Hear the AI answer your business in two minutes, then launch it on your website chat.

  • The two-minute demo — it answers as your business
  • 1 AI agent on your website chat
  • Trained on your website & docs
  • The 14-day pilot on your missed calls
  • Not in Free — upgrade to add
  • WhatsApp, Instagram, Messenger & SMS
  • The AI receptionist on a real number
Try it free — no signup

Desk

$149/month

Every text channel, unlimited. The whole desk except the phone.

The tools this replaces — a chat bot, a WhatsApp tool, an IG automator, a CRM — run $250+/mo, and none of them share a contact.

  • Website chat, WhatsApp, Instagram, Messenger, SMS & email — unlimited
  • Comment → DM automations & keyword replies
  • Broadcasts, drips & living segments
  • CRM, workflows, help desk, scheduler
  • In-chat data collection, catalog & payment links
  • 5 team seats · API & MCP
  • No per-message fees. No per-channel fees. Ever.
Start Desk
Most popular

Front Desk

$399/month

Everything in Desk, plus the AI receptionist on a real number.

A human receptionist is ~$3,500/mo and goes home at five.

  • Everything in Desk
  • The AI receptionist — books, quotes, transfers, texts confirmations
  • Keep your number (*71) or get one
  • 500 voice minutes included every month
  • Then a transparent 25¢/minute — metered, capped, never a surprise
  • Voice + SMS cadences: call first, text after
  • 15 seats · white-label · SSO · priority support
Start Front Desk

Priced per business — bring your whole team on any paid plan. Voice minutes past the included allowance meter at the plan’s per-minute rate with a spend cap you control; text channels never meter at all. Larger operation? Talk to us about Enterprise.

Included on every paid plan

Spend controls & AI guardrails

The voice meter is predictable because you hold the controls. Set a cap, decide what happens when you reach it, and the desk never silently overspends — or makes things up.

Spend controls

  • You set the cap. A monthly voice-spend limit we never raise automatically — no surprise auto-upgrades.
  • It never goes dark. At the cap the desk keeps capturing leads on the text channels, hands calls to a human, or pauses — your choice — so a busy month never means a lost sale.
  • Alerts at 50/80/100%. You always know where you stand before the bill does.
  • Spam isn't billed. Bot floods are rate-limited and never metered.

AI guardrails

  • It won't make things up. When the answer isn't in your knowledge, the agent says so or hands off — instead of inventing one that costs you a sale.
  • You see what to fix. A Knowledge Gaps report groups every unsure answer by topic, so quality never silently degrades.
  • One rate per minute, any model. No model weighting — the best available brain answers your calls at the same per-minute rate.
  • No per-seat fees. Add your whole team without the bill climbing per agent.

Phone numbers are $10/mo each at cost. WhatsApp conversation fees are billed by Meta to your own account — we add 0% on top, by architecture.

Pricing FAQs

One plan per business — never per seat, never per message, never per channel. Desk ($149/mo) is every text channel, unlimited. Front Desk ($399/mo) adds the AI receptionist with 500 voice minutes included each month. The only meter anywhere is voice minutes past your included allowance.

Because it's the one thing with a real per-minute cost behind it — telephony, speech, and the model on a live call. Text conversations don't meaningfully cost more at 10,000 than at 1,000, so we don't pretend they do. Calls do, so they're metered honestly: an included allowance, then a transparent per-minute rate.

The receptionist keeps answering, and minutes past the allowance meter at 25c/minute — with a spend cap you set yourself, alerts at 50/80/100%, and your choice of what happens at the cap. No silent auto-upgrades, ever.

Yes. WhatsApp, Instagram, Messenger, SMS, email and website chat carry no per-message fees from us on any paid plan. (WhatsApp conversation fees are billed by Meta directly to your own Meta account — we add 0% on top, by architecture.)

Yes — and it starts before you even sign up: type your website and phone number and hear the AI answer your business in two minutes. The Free plan runs one agent on your website chat, plus the 14-day pilot on your missed calls.

Yes. Upgrade, downgrade, or cancel anytime from your dashboard. Changes take effect at your next billing cycle, and if you're on an older OpenAgent plan it keeps working exactly as priced — grandfathered, not migrated.

Hear it answer your business first. Pay when the receipt says so.

Join the ecommerce teams resolving more tickets, answering 24/7, and turning support into a revenue channel with OpenAgent.

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